Shopping Prolicy

Our shop has just opened — thank you for being here at the very beginning!

We apologize for any inconvenience as we grow, but every product we offer is crafted with a unique sense of taste and style.

Your voice matters to us. If you have any thoughts or suggestions, please share them by email — we’re creating a Customer Participation Wall where your valuable feedback will be featured with your name.

Let’s begin together a journey toward a natural and harmonious lifestyle.

Scope: Orders placed on FlowBamboo.com

Note: Availability varies by item and destination. Please refer to options shown at checkout

Expedited & Eligibility

Expedited shipping is subject to carrier capacity and inventory; some items are not eligible.Hawaii & Alaska: Some items are not eligible for shipping to these destinations.

Shipping Timeframe

Delays may occur during holidays or severe weather. Please allow additional time for delivery.

Contiguous US: 10–15 business days

Standard Shipping: $9 for orders under $100, free for orders over $100

Expedited Shipping: 5–10 business days, shipping fee $14

Priority Shipping: 3–5 business days, shipping fee $29

Track Your Order

We ship from multiple local U.S. warehouses depending on availability.Please monitor your tracking updates. If you didn’t receive a tracking email (and already checked spam/junk), contact our Customer email bill86930@proton.me).

After Delivery

Once a package is delivered per your checkout delivery instructions, FlowBamboo assumes no responsibility for loss or theft.We recommend providing a secure delivery location (e.g., reception/concierge, signature-required)