Shopping Prolicy
Scope: Orders placed on FlowBamboo.com
Note: Availability varies by item and destination. Please refer to options shown at checkout
Expedited & Eligibility
Expedited shipping is subject to carrier capacity and inventory; some items are not eligible.Hawaii & Alaska: Some items are not eligible for shipping to these destinations.
Shipping Timeframe
Delays may occur during holidays or severe weather. Please allow additional time for delivery.
Track Your Order
We ship from multiple local U.S. warehouses depending on availability.Please monitor your tracking updates. If you didn’t receive a tracking email (and already checked spam/junk), contact our Customer Experience Team at +1 302-276-8084 (or email support@flowbamboo.com).
After Delivery
Once a package is delivered per your checkout delivery instructions, FlowBamboo assumes no responsibility for loss or theft.We recommend providing a secure delivery location (e.g., reception/concierge, signature-required)